Nathan and Ian have helped us considerably in choosing Medicare plans each year. They call to remind at the beginning of each enrollment period. One of them sets up an appointment to visit at a convenient time. They review our doctors and meds to give us the best fit. Then factor in the “what if’s” for hospital stay coverage, premiums, deductibles, etc. In other words, they are knowledgeable and they aren’t finished until all bases are touched to come up with the best possible plan each year !